MS Support Starts Here. 800 677

MS Support Starts Here. 800 677

Navigate MS With Confidence

Open the doors to answers you can trust.

The MS Helpline, is a support call center that offers information, provides guidance and emotional support to People Living with MS (PwMS) and their friends and family. 
The MS Helpline is a resource for the MS community in the UAE and will be accessible through a toll-free number: 800677. It will be operational throughout the week from 10 am-10 pm.

What the Helpline offers:

  1. Active listening support and facilitate mental health assessments.
  2. Guidance, advice and information on where to find suitable medical facilities across the UAE, providing confidential and impartial assistance to the MS community.
  3. A safe space to access essential resources, referrals, and guidance on clinics with MS specialists.

FAQ's

How we can help.

We are here for emotional support, resources and advice to everyone. Whether you are someone with MS or a primary carer, a family member or a friend of someone with MS, the MS helpline can provide you with the resources to navigate the diagnosis.

The purpose of the MS Helpline is to provide:

  • Information on Available Resources

    Introduce MS-related resources that are available in the UAE to the community.

    Resources include nutrition, mental health, employment, explaining MS guides and more..

  • Mental Health and Support

    Mental health assessments offered by trained nurses as part of follow-up protocols.

    On-call referral for emergency responses.

  • Referrals

    Directory of specialities available to callers based on a multi-disciplinary care plan.

    Trained Abu Dhabi Telemedicine Centre (ADTC) staff to educate callers on resources available at M42.

    Referrals for appointments at M42 facilities.

Helpline Partners

Mubadala Foundation

Mubadala Foundation

M42

M42

Abu Dhabi Telemedicine Centre (ADTC)

Abu Dhabi Telemedicine Centre (ADTC)